Returns & Refunds

Last updated: 3 October 2026

Exchanges and returns assistance

Contact C.Flex with your order number, proof of purchase and a description of the issue. Include photos for damaged or incorrect items where possible. Please contact the team before sending an item back.

Return/exchange window

Details await owner confirmation. Contact C.Flex for assistance.

Eligible categories

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Item condition

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Exceptions

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Damaged or incorrect items

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Verification

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Approval

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Return shipping

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Processing

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Your applicable statutory consumer rights are preserved. Contact: · +233591488201 · WhatsApp.